faq

FAQ

ARRIVAL AND CHECK-IN

Check-in
Between 16:00-23:00
In any case you will arrive after 23:00, please let us know.
If no contact, the reservation will be NO-SHOW(cancellation without permission)
Check-out
At 10:00AM
In case of check-out after 10am, the charge will be 1000yen per hour.
It’s possible to keep using with extra charge.
Limit of age/ kids
Kids 17 years old AND under are not allowed to stay
Pet
Pets are not allowed to stay.
Period of stay
Max 3 weeks to stay
Identification
Please understand that there is a case we make sure the identification at the time of reservation,
In case deliver package to Hostel
We have a service of receiving package by home delivery service before your arrival.
In case you will send some package, please state your check-in date and your name on the invoice(slip).
If there is no name stated on the slip, we are sorry but we cannot keep your package.
is it possible to stay only with female?
Yes, it is possible.
We have prepared with best security for you.
Also we have dormitory room only for female, you can stay there safely.
The reservation methods
We receive reservation through the website.
Is it possible to stay without reservation on that day?
If there is vacancy in our hostel, you can stay with us.
But there are many dates with full reserved, Kindly recommend you to reserve on the internet advance.

CANCELATION POLICY AND NON-ARRIVALS

Cancellation
Please check the cancellation policy below

Cancellation 3 days before: 50% of cost
Cancellation 2 days before: 50% of cost
Cancellation 1 days before: 50% of cost
Cancellation on the day reserved: 100% of cost
Please understand in case of No-show/no contact will be 100% of cost.

SERVICE AND FACILITIES

Parking
There is no parking space for hostel but there is pay parking lot near our hostel.
Smoking
Our facility and all rooms are non-smoking space.
There is smoking area beside front desk on 1st floor.
Curfew
There is no curfew.
In case you will arrive late, keep your noise level down so that you don’t wake other guests. we are not responsible for trouble between guests..
Luggage keep
Luggage keep before check in is FREE.
Luggage keep after check out is ¥300 per bag.
We can not keep any valuables.and we are not responsible for lost or stolen valuables.
Amenity set
We prepare towel, body soap shampoo, conditioner, hair dryer.
We are also renting iron, trouser press, at front desk for free.
On female floor, we have prepared hair iron too.
The other amenity(toothbrush, hand towel, shaver,Yukata,,,) are selling or renting at front desk.
If necessary, please feel free to ask us.
Wi-Fi. Internet
All the floor has internet prepared.
In case you have laptop or some devices to connect, feel free to ask front desk to offer you WiFi password.
Locker
There are paid locker with key.
It’s L455mm/W346mm/H290mm.
Please ask us in advance.
Depend on the size and weight, there is possibility of decline.
Is there laundromat?
Each floor has laundromat prepared.
Is there any meal provided?
There is Japanese restaurant & BAR(WADACHI) on the 1st floor.
We prepare breakfast too. You can either reserve accommodation with breakfast or feel free to ask front desk and please book before a day.

PRICING AND PAYMENT

Available credit card in our hostel
(On-site payment)VISA,Mastercard,AMEX,JCB,Ciners Club,DISCOVER

(WEB決済)VISA,Mastercard,AMEX,JCB,Diners

TOP
RESERVATION CANCEL